Shipping Policy

 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

We use Royal Mail delivery service or Parcel-force 48hrs for larger items. 

 

International Shipments

Please be aware that outside of the UK delivery times can vary considerably and you may be liable to paying customs tax. Some items, particularly supplements but not limited to them, may be subject to customs charges and fees. The product recipient is responsible for these charges. Please check with your local laws as they apply to the products you are ordering.

 

Returning Shipping Costs and conditions

• To return your product, please email us on for the returning shipping address.

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• If you are shipping an item over £20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.​